Recruiter: The Body Shop
REF: 13404/TBS/Make-Up Artist (The Body Shop, V&A Waterfront)/040615
Location: V&A Waterfront, Cape Town
Closing Date: 31 August 2015
Job Type: Permanent
To offer high standards of customer care and service on the shop floor and at the till point by monitoring stock levels and driving availability of stock on the shop floor, always being available to assist customers with a specific focus on skin care and make-up.
► To achieve high levels of customer satisfaction through being visible, being knowledgeable and customer focused.
► To increase customer loyalty through promoting Make overs in store.
► To positively affect sales through good customer service interaction and following customer guidelines.
► To monitor and improve/increase stock availability by following stock management processes.
► To maintain high levels of store standards through daily housekeeping and merchandising principles.
► To maintain high levels of accuracy when processing transactions and dealing with cash.
► To prevent shrinkage and loss by being accurate, honest and vigilant in all job duties.
► To focus on increasing make-up and skin care sales
► Adhering to Principles and Values.
► Relating and Networking.
► Coping with Pressures and Setbacks.
► Delivering Results and Meeting Customer Expectations.
► Working with People.
► Applying Expertise and Knowledge.
Qualifications and Experience:
► Matric/Grade 12 (essential).
► National Diploma in Make-up and Skincare
Skills, Abilities and Job Related Knowledge:
► Basic Computer Literacy.
► Basic retail industry principles.
► Selling skills.
► Interacting with customers.
► Stock Management.
► Communication skills.
► Interpersonal skills.
► Good literacy and numeracy.
► Ability to speak English and preferably one other official language.