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Description

JOB AVAILABLE AT CLICKS

Beauty Advisor (27-40 HOUR)

Clicks Canal Walk, Cape Town



REF: 16408/CLCK/Beauty Advisor (27-40 HOUR): Clicks Canal walk - Cape Town/131115

Recruiter: Clicks

Closing Date: 20 November 2015

AA/EE: Applicable

Contract: Permanent

Location: Cape Town    

Available: ASAP

Category: Retail    

Offer: Market Related

 

Job Purpose:

To offer exceptional service to all customers by providing professional and knowleadgeable adviceon total beauty (colour cosmetics, hair care, fragrance and skincare) therefore maximising sales through customer serviceand stock management.

Job Objectives:

  • To drive sales and increase profitability of the department through cross-selling and up-selling ensuring that monthly targets are consistently met

  • To reduce losses and shrinkage in own area by adhering to risk management policies and procedures and by being visible and vigilant at all times

  • To drive stock availability through effective balance management and all other related stock management principles

  • To create an appealing shopping environment for customers through high standards of hygiene and cleanliness within the store

  • To maximise sales by taking ownership of the execution of all beauty events, launches and daily requirements in the beauty section

  • To increase profitability and brand loyalty with the customers by the promotion of private label and exclusive products

  • To present a professional appearance by being visible, knowledgeable and friendly and following the five steps to success to ensure excellent customer service

  • To partake in on-floor coaching, training, teaching and developing to ensuring that all relief staff are adequately developed

  • To develop an awareness around competitor activity and its impact on the Clicks beauty environment by feeding back to the beauty sales managers monthly

Job Requirements:

  • Job Knowledge

Desirable: Knowledge of stock management
Desirable: Knowledge of shrinkage and loss
Desirable: Knowledge of cosmetics and related products

  • Job Related Skills: 

Essential: Communication skills 
Essential: Personal grooming skills (reflecting a professional beauty consultant image) 
Essential: Customer Service skills Essential: Listening skills 
Essential: Computer Literacy skills Essential: Interpersonal skills 
Essential: Basic numeracy skills Essential: Persuasive/Influencing skills

Desirable: Advanced selling skills 

  • Job Experience:

Essential: 6 months retail, sales and service environment 
Desirable: Cosmetic/beauty experience Education: Essential: Matric (Grade 12)

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Country
South Africa ZA
City
Canal Walk, Cape Town
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19.11.2015 (827 days ago)
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